Returns

RASCAL returns processing can be managed by either the store or a merchandiser. The PDA holds all magazine title information, such as the on- sale and off sale dates. It also holds the stores supplying wholesaler and range information. The user scans all titles, both on display and in the stock room, identifying which ones are current, off- range or due for return. All copies of the title due for return or off- range are scanned and the PDA tells the operator to which wholesaler the goods should be returned. The returns are then parcelled up for the wholesaler.

The data from the scanned returns is transmitted to the RASCAL database website and upon processing of the returns the wholesaler is required to transmit a credit from its system. RASCAL compares the file with the credits received and automatically transmits the required claims for discrepancies to the wholesaler.

The retailer is given full visibility of all stock being returned. This can then be tracked through to the crediting stage, with detailed reports highlighting why wholesalers have refused credit.

Rascal Features